Barbara Mancer

Let’s lay out a scenario and pretend you’re the one caught up in it. You came into the post-pandemic period hopeful things would get back to something approaching normal and that the business you’d built would at least hold its own. And, with any luck and good execution, you’d be looking at a healthy [...]

Everybody likes to think they’re doing a good job. You probably are. But how do you know? Because you’re getting few, if any, complaints? Because you get sincere thanks and compliments from time to time? Okay, that’s nice. But how do you really know what’s going on in the minds of your clients … and [...]

He died. Dropped dead from a ruptured aneurysm in the brain. Who? A senior attorney at a prominent law firm, a guy who brought in a LOT of business.  We’re talkin’ a thriving high six-figure practice. It was a tragic event for his family, his friends … and his firm.  Tragic for the firm in [...]