Barbara Mancer

Everybody likes to think they’re doing a good job. You probably are. But how do you know? Because you’re getting few, if any, complaints? Because you get sincere thanks and compliments from time to time? Okay, that’s nice. But how do you really know what’s going on in the minds of your clients … and [...]

He died. Dropped dead from a ruptured aneurysm in the brain. Who? A senior attorney at a prominent law firm, a guy who brought in a LOT of business.  We’re talkin’ a thriving high six-figure practice. It was a tragic event for his family, his friends … and his firm.  Tragic for the firm in [...]